Communicators
They carry events from the alarm panel to the monitoring center over the Mesh network, with backup links.
Connected security for professional monitoring
CityMesh is our line of wireless communicators and alarm systems, designed exclusively for monitoring companies.
It was born in 2009 as the first Mesh communicator for alarm panels in Latin America and is now a complete system: our own panel, sensors, apps, platform and artificial intelligence.
2009first Mesh communicator in Latin America
+100,000devices installed
+200monitoring companies
10countries
How it works
Every new customer strengthens the network
Every installed CityMesh works as a smart repeater within the network, allowing the coverage area to expand naturally. That is why it is more than just a communicator: each device strengthens and extends the network without large radio infrastructure or a cellular SIM at every premises.
Events reach the monitoring center's receiver over the Mesh network and, when needed, over alternative links: Wi-Fi, Ethernet or cellular. If one path is interrupted, the network automatically chooses another.
- Compatible with traditional panelsInstalls on top of the subscriber's existing alarm system.
- Link redundancyMesh, Wi-Fi/Ethernet and 2G/3G/4G, depending on the device and installation.
- Remote managementConfiguration, diagnostics and commands from Deitres Cloud.
Evolution
From the first communicator to a complete system
CityMesh evolved alongside monitoring companies. Each stage added something the market needed.
2009
Mesh communicator
The first wireless Mesh communicator for alarm panels in Latin America.
Our own panel
Wireless Mesh alarm
We added our own wireless panel, sensors and apps for users and technicians.
2025
Kairon and Maia
Our artificial intelligence assistants modernize the monitoring experience.
2026
CityMesh MAX
Expands installation options and the range of compatible devices.
Products
The CityMesh line
A complete ecosystem for the monitoring center, the installer and the end user.
Wireless alarm
Our own panel, sensors, keypads, sirens and remotes, designed for professional monitoring.
Applications
City Alarm App for end users and technicians: arming, disarming, installation and diagnostics.
Artificial intelligence
Kairon and Maia assist the monitoring center and the user via WhatsApp.
The full catalog, manuals and distributors are at citymesh.deitres.com.
Kairon and Maia
Artificial intelligence for monitoring
Kairon and Maia work on CityMesh network data so the monitoring center can focus on what matters and users don't forget the basics.
Kairon · virtual operatorHuman operators only for real events
More than 80% of alarm triggers are user mistakes. Kairon pre-processes events so the monitoring room can cut costs and improve service.
Use cases
- False alarms
- Widespread power outages in an area
- Low battery alerts
- Openings or closings outside scheduled hours, with WhatsApp reminders
Maia · user assistantA new relationship with the user
It analyzes each situation to suggest predefined actions to the user. With their permission, it uses the phone's location to suggest arming when everyone has left and disarming on arrival.
Use cases
- Suggested perimeter arming at night
- Virtual escort
- Automatic presence simulation
- Cascading alerts to the nearest user
We want to transform alarm monitoring into the vehicle that makes the smart home a reality in Latin America.Bernardo Martínez Sáenz · CEO and co-founder of Deitres
Do you run a monitoring company?
We'll show you how to build your own CityMesh network and how it grows with every subscriber.